item not arrived

Gnarutank @ Kirin Tor
Orc Warrior
as the title i purchased with donation point a ring heirloom and it never arrived someone can do something or i lost mine?

Algalonisoff @ Kirin Tor

Gnome Warlock
Did you send it to correct character?

Galgnu @ Kirin Tor
Orc Shaman
First check all chars on all realms.

The state char name and realm, and maybe send them a mail. And of course open an ingame ticket.

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