Topic

The World of Warcraft Account has been closed... [Help]

Thadcastle @ Kirin Tor
Thadcastle

Human Paladin
I figure this is another place to squeak in hopes of receiving some grease. I hope it does not appear pestering, I understand the server operates with very limited personnel, and you're all volunteers.

On 11/6/2020 I reached out to the dalaran community gmail account to have my account unlocked. I was provided a temporary password, was able to log in to the site, and changed my account password. When I attempt to log in to the game client I receive the message in the subject line. I replied to the same email thread that I was receiving this issue on 11/7/2020.

On 11/10/2020, I created a new email chain, subject "Client Will Not Allow Login."

All of the character names I expect to be on the account show up in the Voter/Donation shop and for all the available services, it even allowed me to send a pet to one of them.

Thank you,

Plainfeather @ Kirin Tor
Plainfeather
Moderator
Hail!

Your account was permanently banned because of a heavy private server advertisement in order to get attention from the Game Masters. Unfortunately, it is not recoverable.

Thadcastle @ Kirin Tor
Thadcastle

Human Paladin
Due to the nature of the account it did have a pretty vulnerable password.

There is absolutely no recourse for compromised accounts? Were the moderators that granted my password reset not aware of this?

Thadcastle @ Kirin Tor
Thadcastle

Human Paladin
I have to implore for additional communication on this matter. This is months of time and some money invested, is it literally deleted from existence or is it disabled for a ban received due to the security of the account being compromised?

If it is the latter there is truly nothing that can be done?

Thadcastle @ Kirin Tor
Thadcastle

Human Paladin
Again, could I please have more communication on this matter?

There is nothing to be done for a compromised account?

Thadcastle @ Kirin Tor
Thadcastle

Human Paladin
Mod(s) please, there is absolutely nothing that can be done for the banning of a compromised account?

This is hundreds of hours of time and real money I am not particularly looking forward to reinvesting.

Thadcastle @ Kirin Tor
Thadcastle

Human Paladin
Again asking for any possible route for issues with compromised accounts.

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