Character transfer from Algaion

Rickyspanish @ Algalon
Troll Rogue
I'm looking for help transferring my characters from Algaion. My warlock has recently reached level 80, and my paladin will hit 80 soon. I read somewhere that if you have a character that reaches 80 after the first snapshot, you have to ask for assistance to transfer a character. So, can someone please assist me with transferring my warlock, and also my paladin if characters can be transferred before reaching max level? If this is not the right place to seek help for character transfers, please let me know where/who I should ask.

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